The entrepreneurial spirit of the food retail industry is embodied in the role of the store manager. Arguably, no other industry position is so in tune with the community, so motivated by the personality and determination of an individual or so resilient in the face of competition. It's this commitment to people, community and financial dexterity that we celebrate annually as the FMI Store Manager Award.
Store managers typically have more than 15 years of experience in the industry, so they are effectively entrenched in the company's brand, its core tenants and the values that they impart on the community. What's more, they are emotionally invested in these companies; more than 90 percent of grocery store managers report loving their job, according to surveys we've conducted with the Retail Feedback Group and Harold Lloyd1.
Our awards program scrutinizes store managers' impact on sales growth; their ability to effectively communicate to store associates company and store goals and objectives from a sales and customer service perspective; the success of their relationships with colleagues and their panache for leading and mentoring; and their execution of programs to improve overall customer service and better their communities. Many of the people we celebrate each year have overcome significant obstacles to reach company and professional objectives.
The future of food retail arguably resides with leaders like the 11 we celebrate this year, so it would be wise to continue to invest in their success.
Food Marketing Institute's 2017 Store Manager Award Finalists
Luis Ernesto Lopez Almanza,
1 FMI Store Manager Survey, Spring 2014, Harold Lloyd Presents & The Retail Feedback Group