Millennials Turn to Money-Saving Shopping Behaviors
ProTip: Retailers have been trying to understand the millennial generation and their shopping habits for the better part of a decade and, for many years, were focused on how to approach this generation. With such a complex generation, what can retailers and brands do to attract and retain them as customers? Focusing on both convenience and value is key, especially for essential shopping trips like drug and grocery. Millennials are still somewhat value driven, but also want options like curbside pickup, fast delivery and automation to make shopping easier and to fit their lifestyle. (Click here to jump to the full RL Pro Analyst Take below.)

As millennials age (now spanning ages 25-40), their core values have evolved, with convenience, personalization and sustainability weighing more on their minds. In a report from GWI, research shows a 16% increase in the last two years in millennials wanting brands to be inclusive — and they’re more loyal to companies who prioritize social responsibility as well. In fact, 23% of millennials are more likely to say the brands they buy reflect their values, and they’re willing to spend extra to do so, research shows.
Based on current trends, inflation may cause millennials’ purchase behavior to actually be more practicality-minded and less values-driven.
“To take the environment as an example, our data shows that year-on-year the number who advocate based on behalf of the environment has dropped 18%, and the number who support environmental causes has dropped 9%,” Chris Beer, GWI’s data journalist, told Retail Leader Pro. “And we’re seeing more millennials saying that things like public service, supporting good causes and supporting the U.S. are less important to them — all signs they’re more focused on their own personal security. We see signs of this in their purchase behavior as well, with consumers in this age group sacrificing those value-based premiums; for example, the number who don’t buy any organic products is up 16%.”
Millennials’ focus currently is on money-saving. Where millennials do buy in accordance with their values, increasingly a cost-cutting element is associated with it, such as the number buying seasonal produce, which is up 12% year-on-year, Beer said.
Experience with Economic Uncertainty
In early 2021, financial optimism and daringness peaked in the U.S. Now that life is getting more expensive, this trend has reversed. In the last year, consumer confidence among millennials has dropped 27%, GWI reports.

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