Research

Multi-Channel Retailers to Dominate by Providing Options: Report




Consumers want to shop in a variety of channels, and multi-channel retailers that offer a range of shopping options will be well-positioned for the future, suggested retail consultant Bill Bishop in a new report.

PrintMulti-Channel Retailers to Dominate by Providing Options: Report

Consumers want to shop in a variety of channels, and multi-channel retailers that offer a range of shopping options will be well-positioned for the future, suggested retail consultant Bill Bishop in a new report. To best serve consumers, offer the same price online and in the store and allow for same-day in-store pickup of online orders, the report advised.

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