TOPICS & ANALYSIS

Slow Delivery Times Drive Online Shopping Cart Abandonment

Slow Delivery Times Drive Online Shopping Cart Abandonment

Conversely, faster proposed delivery times make consumers more loyal to a retailer’s e-commerce operations and less likely to shop around.…

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One-Third of Shoppers Buying More Store Brands

One-Third of Shoppers Buying More Store Brands

Quality and price, once barriers difficult for retailers to overcome, are not the issues they once were.…

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Retail M&A Declines in Q1 2016

Retail M&A Declines in Q1 2016

But despite the slow quarter, M&A activity has been strong. …

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New Features


Mars Super Markets to Shut Down

Mars Super Markets to Shut Down Mars Super Markets, a family-owned grocer operating in the Baltimore market since the 1940s, agreed to sell five of its…
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Meal Kit Services’ Growth Poses Threat to Grocers

Meal Kit Services’ Growth Poses Threat to Grocers Meal kit delivery services have been growing in recent years, expected to generate approximately $1.5 billion in sales in 2016…
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More Featured Articles


Government
image Feds Look at Alibaba Fiscal Practices

Federal investigators are looking into the financial practices of Chinese e-commerce giant Alibaba in a way that could raise questions as to whether it’s being honest in reporting its fiscal results.


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Trends
AmazonFresh to Expand Into Boston, UK AmazonFresh to Expand Into Boston, UK

After an 18-month hiatus, Amazon.com plans to expand its AmazonFresh grocery delivery service to new markets, including Boston and the UK, tech news website Recode.net reported.


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Industry News
European Grocery Prices Depressed, Sales Up European Grocery Prices Depressed, Sales Up

Grocery prices in Europe are rising at the lowest rate in six years, and consumers as a consequence are buying more, according to Nielsen data.


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Industry News
Walmart Eliminating Price-Matching at 500 Locations Walmart Eliminating Price-Matching at 500 Locations

Beginning in June and across 500 of its stores, Walmart will no longer follow its longstanding policy of matching the prices of products that appear in local competitors’ ads, couponing news site CouponsintheNews.com reported.


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Consumer Insights
Shoppers Prefer Prepaid Rewards for Post-Purchase Incentives Shoppers Prefer Prepaid Rewards for Post-Purchase Incentives

Consumers prefer rewards in the form of open-loop prepaid cards even over options with higher value, according to “People Prefer Prepaid,” a new report from incentive and engagement solutions provider Blackhawk Engagement Solutions.


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Industry News
Amazon, Dollar Tree Earn Top Customer Experience Ratings Amazon, Dollar Tree Earn Top Customer Experience Ratings

E-commerce giant Amazon.com and dollar store chain Dollar Tree are among the top five retailers offering the best customer experiences in the retail industry, according to the just-released 2016 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 consumers. 


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Industry News
Kroger Workers in Virginia Authorize Strike Kroger Workers in Virginia Authorize Strike

Employees at 41 Kroger stores in the Roanoke, Va., area have voted to authorize a strike, the Cincinnati Business Journal reported. 


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